Frequently asked questions

How do I measure my head size?

Take a tape measure and measure around your hairline (not your forehead) and behind your ears. Don’t measure too tightly as your hat will be uncomfortable.

How do I fold my hat?

Twist the brim into a figure-of-8. Do not over twist. Allow the edges to collapse into three rings. Place in your matching bag for transport. For permanent storage, keep your hat unfolded.

How do I wash my hat?

Hand wash following directions on the tag. Do not machine wash. Do not dry clean. Retro fabric is generally in mint condition; treat it delicately. Dry your hat flat and open the cord in the crown to spread out the fabric.

Can I take my hat to the beach?

Definitely! You can even take it swimming. Just remember to wash it in fresh water, as saltwater will rot the fabric. With delicate vintage fabrics, take extra care.

I’ve just got my hat and it doesn’t fit. Can I return it?

Yes, contact us at shaz@shazhats.com.au. You can also adjust your hat if it is too big by tightening the ribbon in the crown, and by pulling tighter the cord in the crown to make it sit higher on the head.

Do you make customised hats?

Yes! Contact me at shaz@shazhats.com.au. I can show you a variety of trims and fabrics to choose from, or you may post me your own fabric. Prices may vary.

Can I tag Shaz Hats on my Instagram or Facebook?

Yes, tag us with @shaz_hats on Instagram or @shazhats on Facebook so we can see your lovely photos.